Mal Fletcher

2020Plus is a London-based think tank on social change and leadership innovation, helping business, communities and individuals to deal proactively with future change. Chairman: Mal Fletcher, social futurist & commentator, keynote speaker & broadcaster.

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Social Affairs


We work to make sense of change; with research & comment on major social issues ranging from family & youth issues, to privacy, autonomy & more.   ›› Click here for more info.


We offer world-class resources to equip future-minded leaders & teams for long-view strategic influence.
›› Corporate    |    ›› Civic
›› Latest social comment editorial:

Robots Are Great - But They Can't Empathise!

Robots Are Great - But They Can't Empathise! "I call him religious who understands the suffering of others," wrote Mahatma Gandhi. We might fairly substitute for "religion" the word "human". Academics from two British universities are part of an international team to develop social robots for work in UK aged care homes. The so-called “Pepper” robots are being manufactured by Softbank, the group which has provided similar machines to care facilities throughout Japan. As a social futurist who is constantly researching changes in technology and attitudes to it, I know the awesome power of modern machines. Much is now written about machine (or artificial) intelligence, yet one big question remains. Can robots develop emotional intelligence and particularly the ability to empathise? A few years ago, Sony couldn’t get a robot to walk. Now robots can run, climb stairs ... click here to read the full editorial
›› Latest leadership editorial:

Brexit Demands Leadership, Not Just Management

Brexit Demands Leadership, Not Just Management “I cannot give you a formula for success,” said Herbert Bayard Swope, “but I can give you the formula for failure, which is: try to please everybody.”  Rarely in its recent history has the UK needed leadership that’s aware of that maxim as much as it does right now. In the lead-up to Brexit negotiations and the inevitable emotional, economic and political highs and lows they will produce, this country needs bold leadership. I mean leadership as distinct from political management. Of course, leadership and management are both valuable assets in times of potentially seismic change. However, only leadership will facilitate a proactive, inclusive, reassuring and empowering move toward the future. As I wrote ... click here to read the full editorial
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Why Facebook Gets Us Down

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Recent Social Comments

››  Robots Are Great - But They Can't Empathise!

Posted on: Monday 30 January 2017

››  Give Yourself a Break - Limit Social Media

Posted on: Thursday 22 December 2016

››  Paris Attacks 13/11 - Defeating Intellectual Fascism

Posted on: Saturday 12 November 2016

››  Children and Social Media Don't Mix

Posted on: Tuesday 1 November 2016

Recent Leadership Editorials

››  Brexit Demands Leadership, Not Just Management

Posted on: Thursday 19 January 2017

››  3 Big Techs You Need To Know In 2016

Posted on: Tuesday 26 January 2016

››  Big Data, Big Collaboration, Big Wisdom

Posted on: Thursday 5 February 2015

››  Millennials - Your Most Valuable Resource

Posted on: Monday 13 October 2014